Position Overview
This post requires a multi-skilled person with strong people management, administrative and operational skills and excellent computer/IT skills. You will be self-motivated and have an enthusiasm for administration tasks and managing a team of people.
Package & Benefits
Location: Acorn House, Slough
Salary: Competitive (Depending on experience)
Hours: 37.5 hrs per week
Alternating Shift Pattern
07:30am – 16:00pm
09:00am – 17:30pm
Company Benefits
Pension scheme
Company Events
Wellbeing Benefits – 24 hours turnaround GP appointment for the whole family
Referral Bonus Scheme
25 days holiday (not including bank holidays)
Responsibilities
Main Responsibilities
Administration & Customer Service
Managing Preferred supplier agreement process
Management of central Outlook Inboxes for department
Covering Holiday & Sickness
New starter training, including preparation and completion
Recruitment of new staff members as required
Company prescribed job reviews for team members
Team and individual development either via formal or informal training
Management of team processes and procedures and their adherence
Ensuring processes and procedures are up-to-date and reviewed on a regular basis
Managing daily team tasks
Management of team schedule and allocating tasks
Managing team workflow
Managing escalation policy for clients
Managing interdepartmental processes
Setting team and individual objectives
Monthly reporting of team performance to the business
Managing Elog books KPI’s
Person Specification
Excellent telephone manner
Highly developed personal skills such as communication; teamwork; self-motivation and attention to detail
Well-developed skills both written and oral
Preferred experience as a team manager or senior administrator in a previous role
Must have the ability to prioritise, plan and organise work in a busy environment
Proven experience working in an administration or operational role
Highly flexible in response to changing organisational requirements
Organise work and time efficiently for self and others and to work supportively within a team
Skills Required & Qualifications
Knowledge, Skills and Experience
Knowledge of Microsoft Word, Excel and Outlook
Experience of working in a maintenance/engineering company
Experience of managing a team of administration staff
Personal Qualities/Skills
Experience of recruitment and development of staff
Attention to detail
Able to work on own initiative
Able to pick up new tasks and systems quickly
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.
Apply now
Need more info?
Our Group Head of Recruitment Yasmin will answer your questions.
