Summary
With over 40 years’ experience in mechanical and electrical maintenance, Acorn is a trusted provider of building services across London and the South East. Known for our technical expertise, reliability and long-standing client relationships, we deliver innovative, safe and efficient solutions across a wide range of sectors.
We are currently looking for a Technical Operational Support / Administrator to join our Operations team.
This position is ideal for someone with a strong technical foundation who is keen to play a key role behind the scenes, supporting service delivery across a diverse portfolio of client accounts. Working closely with operational leadership and engineering teams, you will help ensure everything runs smoothly day-to-day.
In this role, you will support core operational functions, helping to maintain high standards of safety, compliance and service performance. It’s a fast-paced and varied position where your organisational skills, attention to detail and ability to coordinate multiple priorities will have a direct impact on successful service delivery.
Package & Benefits
Location: Slough
Salary: up to £30,000
Hours: 37.5 per week Monday to Friday
Company Benefits
Pension scheme
Company Events
Wellbeing Benefits – 24 hours turnaround GP appointment for the whole family
25 days holiday - plus bank holidays
Responsibilities
Provide day-to-day technical and operational support to the Regional Operations Manager and wider team
Assist in managing client service delivery across a portfolio of accounts
Support engineering teams with risk assessments and method statements for higher-risk activities
Help ensure all compliance documentation, site records, KPIs and SLAs are maintained and achieved
Carry out site visits, audits and inspections as required to support QHSE standards
Assist with monitoring work in progress and reporting on operational performance Support the identification and implementation of service improvements across contracts
Maintain accurate records and ensure timely reporting to both internal stakeholders and clients
Build positive working relationships with clients, engineers and subcontractors
Contribute to a culture of safety, quality and continuous improvement Person Specification
What We’re Looking For
Essential
Experience working within facilities management or a similar environment
Good communication and stakeholder engagement skills
Strong organisational and administrative ability
Ability to interpret technical information and support compliance processes
Good IT skills and familiarity with CAFM or operational systems
Desirable
Understanding of QHSE processes and site compliance requirements
IOSH or similar health and safety awareness qualification
Key Behaviours
Detail-oriented and highly organised
Proactive and willing to support across multiple areas
Strong team player with a collaborative approach
Professional and client-focused
Able to work in a fast-paced environment
Apply now
Need more info?
Dale will be happy to help!
